Powerhosting - Missing products on some sites – Incident details

Missing products on some sites

Resolved
Degraded performance
Started about 2 months agoLasted about 1 hour

Affected

Elasticsearch

Operational from 9:52 AM to 10:53 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are back to normal operations, and keeping an eye on the system.

    Note that if you continue to experience empty product categories, we recommend running a re-index

  • Identified
    Identified

    Some sites experience empty product categories.

    We are on task.